Staying in Control at Realz

Pokies and live tables at Realz are built for entertainment, not income. We set our cashier, our limits and our account tools around one idea: you decide the pace, and you can change that decision at any point from your account settings or by contacting support.

Deposit Limits

You can set a daily, weekly or monthly deposit cap in AUD from the cashier section of your account. Once the cap is reached, further PayID, POLi, card or crypto deposits are blocked until the period resets. Lowering a limit takes effect immediately. Raising a limit is held for a short cooling-off period, usually 24 hours, so a decision made in the moment cannot undo a limit set with a clear head.

Loss Limits

Separate to deposit caps, a loss limit tracks net losses across pokies and live dealer play over a period you choose. This catches situations where deposits stay small but repeated top-ups add up over a session. Once the loss threshold is hit, real-money play is paused for the rest of that period. Support can talk you through setting a figure that suits your budget rather than a promotion.

Session Reminders and Time-Outs

You can turn on session-length reminders that pop up after a set number of hours of continuous play, and you can request a time-out of 24 hours, 7 days or 30 days. During a time-out, login is disabled and any pending bonus offers are paused. No marketing emails or push notifications are sent for the duration.

Self-Exclusion

For a longer break, self-exclusion closes your Realz account for a fixed term, typically 6 months or 12 months, or on an indefinite basis. During self-exclusion the account cannot be reopened early, welcome offers and VIP invitations stop, and any balance still available is paid out to a verified payment method rather than held on the site. To start self-exclusion, contact support directly so the request is actioned rather than left as a general account note.

Free Support: Gambling Help Online

If gambling is affecting your mood, your finances or your relationships, Gambling Help Online offers free, confidential counselling for people across Australia, 24 hours a day. You can call 1800 858 858 or visit https://www.gamblinghelponline.org.au/ for live chat, self-assessment tools and local referrals. This service is independent of Realz and does not share your details with us.

• Gambling Help Online: 1800 858 858, https://www.gamblinghelponline.org.au/
• Free call, confidential, available every day of the year
• Live chat and online self-assessment tools on the same site
• Independent of Realz, no account details are shared between services

Practical Habits Worth Building

A few small habits do more than any single tool. Set a deposit limit before you claim a bonus, not after a big loss. Treat pokies sessions and live table sessions like a night out with a fixed budget, not an open tab. Avoid chasing a loss with a bigger stake, since that pattern is one of the clearest early warning signs counsellors talk about. If you notice you are borrowing to fund play, skipping bills to deposit, or hiding play from people close to you, that is the moment to call Gambling Help Online rather than wait for things to settle on their own.

Any welcome package or free spin offer referenced elsewhere on Realz is entertainment, not a way to recover losses, and T&Cs apply to every promotion. Responsible play tools sit alongside those offers, not instead of them, so you can enjoy the games without losing sight of your budget.

Related pages: read the Bonus terms before opting in, check Payments for AUD deposit and withdrawal timing, browse About Realz for how the site operates, or head to Register once you are ready to set your own limits from day one.